Customer Resources
New Customer User Guide
How to E-Sign Your Policy Documents via “My Account”
The following video will demonstrate how to complete your E-Sign documents via ” My Account” Online.
Customer Service Survey- ACES
Allstate will randomly send clients a Survey to rate your experience with us. We strive to earn nothing but 10’s from our customers. If for some reason you do not feel you can provide us with 10’s please call or email me so I can improve my service not only for you, but for other clients as well. We pride ourselves on providing the best possible customer service. We would greatly appreciate your participation in this survey.
My Account Options
How to Guide – Job Aids
Just click the link below to open a step-by-step job aid within MyAccount
- How to print out auto ID card within My Account
- How to enroll, un-enroll or modify ebill/epolicy in My Account
- Policy detail walk-through within MyAccount
- How to make a payment on MyAccount
- How to enroll in Recurring Credit Card or EZPay within MyAccount
- How to modify EZPay and Recurring Credit Card payment options in My Account
- How to un-enroll in Recurring Credit Card or EZP within My Account
- How to schedule a payment in MyAccount
- How to modify/cancel an already scheduled payment within MyAccount
All State Gadgets
Mobile Application
Allstate Presents Mobile App. This is the easy way to have full access your policy long with help service when yo find yourself in a tight squeeze.
All State Gadegets
QuickFoto Claim
Allstate Presents QuickFoto Claim. An easy to use app to take photos of your damaged vehicle and submit a claim.
Digital Locker
Allstate Presents Digital Locker. A way to inventory your personal belongings for safe keeping.
Whats My Stuff Worth
An easy to follow way to see how much your stuff is worth. This will give you an idea if you have enough “Personal Property” protection to cover all your belongs in case of a loss.
Customer Advantage
Customer Reward Program
Good Drivers Get Rewards
Allstate wants to reward safe drivers for their good habits with Allstate Rewards, a new program that helps you earn points for safe driving you do every day. Redeem your points for savings on brand-name merchandise, gift cards and more.
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